VoiceBox has built applications for some of the most trusted brands in the world. Featuring our pioneering Personal Assistant interface, these apps can be embedded on your device, connected to the cloud, or both. This way, unlike Google now or Apple's Siri, you're not asking users to use two different voice interfaces - one to control the device (e.g. "Increase the volume.") and one to access cloud-based content (e.g. "What's the weather like?"). Why would you do that?
VoiceBox uses the output of any ASR as input into its technology. This way, you can choose the best ASR for your application. We then enhance that output and apply our technology to create the most advanced Natural Language experience in the market.
From Speech to Text
VoiceBox improves ASR input with patented Sentence Sharpening and Phonetic Fuzzy Matching techniques. Our custom subject databases (e.g. music) further improve recognition beyond what general voice recognition systems (e.g. Google) can provide. In fact, our 'music' applications are 'trained' against 19 million songs - it's hard to find one we can't recognize!
From Text to Meaning
With audio now converted to text, VoiceBox employs its sophisticated Intent Determinations algorithms and Context to determine the 'meaning' of the text. And Context Management allows the user to query across multiple topics in a natural, conversational way.
From Meaning to Action
Our Continuous Conversation Dialogs further enhance the Natural Language experience by following up with questions and clarifications that may be required to respond, just like people do in everyday conversation. The objective is to avoid annoying system failure "boinks". With meaning finalized, our application then performs the appropriate action - provide an answer, purchase a movie ticket, etc.
- Superior, Patented Conversational Voice Technology
- Superior Hybrid Architecture
- Superior Personal Assistant Interface Capabilities
- Patented Voice-Advertising Capabilities
We invented the term Conversational Voice and received over 20 patents for those innovations. Our ability to understand and track multiple 'contexts' (e.g. music, weather, travel) moves voice search from a 'single-threaded' voice search experience (like Google, Microsoft or Apple) to a natural conversation.
What's that mean? Here are some examples of what our Conversational Voice Technology can do. Try them on any other 'voice search' product in the market:
The value of this patented Context Management Technology becomes more critical as applications become increasingly 'multi-modal' - for example, allow the user to use voice and gesture. VoiceBox can be used to understand that hand-down gesture in the context of music may mean 'lower volume' but 'scroll down' when reviewing a list of news headlines.
"Context Management capabilities will be required in this multimodal interface: integrating voice, touch, gesture, eye tracking, etc." (IEEE Society, MIT Media Labs: 2012)
VoiceBox has embedded capabilities that are unmatched in the industry, and we were among the first to build a server-based voice architecture: You can leverage our Conversational Voice Technology in applications that reside on your device, in the cloud or both. This capability allowed us to pioneer the concept of the Connected Car, in products like Toyota's award-winning Entune.
What's unique to the VoiceBox Intelligent Hybrid Solution is it doesn't require the user to understand what information is where and ask them to 'declare' that in a separate command. For example, competitors' solutions in the car force the user to know that weather information is accessed in the cloud. They have to say, "Services..... Weather" instead of the more natural, VoiceBox way, "Hey, what's the weather like?"
VoiceBox applications access our differentiated Conversational Voice technology using truly innovative Personal Assistant Interface capabilities that leverage patented personalization techniques. We not only better understand the user intent but also can present customized and personalized results.
Further, our Personal Assistant paradigm goes beyond ask-one-question-get-one-answer to a more interactive 'relationship' with your Personal Assistant. Just like a human assistant, a VoiceBox application doesn't sit and wait for a task. It is proactive -- anticipating your needs, monitoring conditions that could impact your day, and working on tasks you've delegated. (Learn More)
And our Personal Assistant follows you throughout your day and can serve you across all your devices. So if in your car you ask to be alerted of any new messages from your boss, you may receive an alert on your television.
We believe our customers can build aftermarket revenue by including targeted ads and offers in their Personal Assistant Application. Our designs, together with patented targeting ability, ensures relevance. And we've also patented the ability to make these ads voice interactive - for example, a user may say, "Hey, tell me about the coupon from that restaurant", "Let's book a reservation there".